Masao
Privacy Policy
Last updated: 12 August 2026
In brief
You can use the menu without an account. The AI chat uses a random device identifier and retains messages for up to 30 days. Do not enter your name, phone number or other identifying details.
1. Data controller
Masao Asian Fusion Lounge is responsible for operating this service. For privacy questions or requests concerning your data, contact the Masao venue or its staff.
2. Data we use
The service uses:
- Messages you choose to send to the AI chat.
- Your selected language and a random, pseudonymous device identifier.
- Basic security and request-related technical data.
Your selected dishes and notes are stored locally on your device.
3. Why we use it
Data is used to operate the digital menu, provide AI assistant replies, retain conversation history for the device, show relevant warnings and protect the service from abuse and technical problems.
4. AI and service providers
Chat messages are sent to an artificial intelligence service to generate a reply. External infrastructure, database and abuse-prevention providers are used to operate the application under their applicable terms and data-protection obligations.
5. Retention
Conversations are retained for up to 30 days and are then deleted. Local menu selections apply only to your current visit and are cleared when the browser tab is closed.
6. Your rights
Depending on the circumstances, you may request information, access, correction, erasure or restriction, or object to processing. You may also complain to the competent data-protection authority. Because the service does not request an account or identity details, technical information from your device may be needed to locate a request.
Important allergy information
AI answers and digital-menu information may be incomplete or inaccurate and are not a guarantee of safety. For every allergy or intolerance, always inform and confirm with staff before ordering. Cross-contamination may occur.